Privacy policy
Last updated: 24 September 2026
The data controller is Mali servis Chiptuning, responsible person Almin Hebibović, Skladi 18, Sarajevo 71210. Contact: info@mschiptuning.ba or +387 61 091 980.
Data we process
We use the name, phone number, e-mail address, vehicle details and message you provide only to answer your enquiry, assess the requested service, arrange an appointment and keep necessary business records.
Anonymous usage statistics
We store only aggregate page views, approximate sessions, feature use and selected calculator configurations. We do not store IP addresses, device identifiers, names, contact details or tracking cookies.
WhatsApp, e-mail and maps
Website forms prepare a message that you can review before sending. Google Maps loads only after you select the map button. External providers process data according to their own privacy policies.
Cookies
We do not use advertising cookies, profiling or third-party analytics. Essential browser storage is used only for functionality and approximate session counting.
Your rights
Subject to applicable law, you may request access, correction, erasure or restriction of your personal data and object to processing. You may also contact the Personal Data Protection Agency of Bosnia and Herzegovina.
Retention and security
Data is retained only for as long as necessary for the enquiry, service and mandatory records. We apply reasonable organisational and technical safeguards.